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Valuing Complaints news provides news updates, blog posts and information on complaints handling and related issues.
If you are interested in providing a blog post, news article or any other relevant information through Valuing Complaints please contact the CSA team at CSA@spso.org.uk.
- Complaints Standards Authority Update – May 2013 Wednesday, May 22, 2013
- Response to consultation on proposals to update ‘On Board – A Guide for Board Members of Public Bodies in Scotland’ Monday, April 29, 2013
- Complaints Standards Authority Update – April 2013 Wednesday, April 24, 2013
- SPSO Publishes Model CHPs for the Scottish Government, Scottish Parliament and Associated Public Authorities in Scotland Wednesday, April 3, 2013
- Complaints Standards Authority Update – March 2013 Wednesday, March 27, 2013
- Complaints Standards Authority Update – February 2013 Wednesday, February 20, 2013
- Complaints Standards Authority Update – January 2013 Wednesday, January 23, 2013
- RSLs making progress Tuesday, January 22, 2013
- Further and Higher Education – New Documents Monday, January 21, 2013
- RSL performance indicators published Wednesday, December 19, 2012