Complaint Investigation Skills
We are running an open complaint handling training course for all sectors on complaint investigation skills (supports stage 2 model CHP) in January.
Complaint Investigation Skills (Stage 2 of the Model CHP)
Thursday, 23 January 2014 – 09:30 – 15:00
This course will be held in Edinburgh and there is a small charge per delegate to cover our costs.
For more information see here: http://www.valuingcomplaints.org.uk/training